Refund policy
Return & Refund Policy – Pure Nuskha
At Pure Nuskha, customer satisfaction is our top priority. We aim to provide high-quality natural products. However, if you are not fully satisfied with your purchase, we are here to help. Returns
We accept returns only under the following conditions: • The product received is damaged
• The product received is defective
• The wrong item was delivered
To be eligible for a return: • The item must be unused
• The item must be in original packaging
• Return request must be made within 3 days of delivery
We do not accept returns for: • Opened or used products
• Change of mind
• Personal dislike after use
Due to the nature of health & personal care products, returns are limited for safety reasons. Refunds
Once your return is received and inspected: • We will notify you of approval or rejection
• If approved, your refund will be processed within 5–7 working days
Refund will be issued via: • Bank transfer OR
• Store credit (if preferred)
Shipping charges are non-refundable. Exchange
We only replace items if they are: • Damaged
• Defective
• Incorrect product received
You must share: • Order number
• Product photos
• Package photos
within 3 days of delivery. Return Shipping
Customers are responsible for return shipping costs unless: • Wrong product was sent
• Product was damaged on arrival
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on: • Opened supplements
• Used personal care products
• Oral or herbal items
Order Cancellation
Orders can be cancelled: • Within 12 hours of placing order
• After dispatch, cancellation is not possible
Contact Us
To request a return or refund, contact us: 📩 Email: purenuskha@gmail.com 📱 WhatsApp: 03039972805 Policy Updates
Pure Nuskha reserves the right to update these Terms & Conditions at any time.
